IT OPS & OBSERVABILITY
IT Operations and Observability powered by SolarWinds can help customers by providing a comprehensive suite of tools for monitoring, managing, and securing their systems and applications. With SolarWinds, customers can gain real-time visibility into the health and performance of their network infrastructure, applications, and supporting infrastructure, enabling them to identify and address issues before they impact end-users. SolarWinds also provides tools for log management, enabling customers to collect, analyze, and store log data from a variety of sources, which can help identify issues and troubleshoot problems more quickly. Additionally, SolarWinds offers security and compliance solutions, such as intrusion detection and prevention, vulnerability scanning, and compliance reporting, to help customers ensure that their systems and applications are secure and compliant with relevant regulations.
IT Operations and Observability can also help customers improve their overall IT performance and efficiency. By providing a centralized platform for monitoring and management, SolarWinds can help customers streamline their IT operations, reduce downtime, and improve the user experience. With SolarWinds, customers can also gain insights into their IT performance through metrics and reporting, which can help them identify areas for improvement and optimize their IT investments. Additionally, SolarWinds offers automation capabilities, such as automated workflows and remediation actions, which can help customers save time and reduce the risk of human error. Overall, IT Operations and Observability powered by SolarWinds can help customers enhance their IT performance, efficiency, and security, enabling them to focus on their core business objectives.
COMPLIMENTARY HEALTH CHECK
SolarWinds Health Checks are a complimentary service provided by Intrepid Solutions Australia. These checks of the SolarWinds platform for a customer typically involves several key steps. The first step is to identify the scope of the health check, which includes defining the components of the SolarWinds platform that will be tested and evaluated. This may include network devices, applications, servers, and other components that are monitored by SolarWinds. Once the scope is defined, the health check can proceed with the collection and analysis of data. This will typically include reviewing logs, metrics, and performance data, as well as conducting automated tests and checks.
After collecting and analyzing the data, the health check process typically involves identifying any issues or areas for improvement within the SolarWinds platform. This may include identifying configuration errors, security vulnerabilities, or performance bottlenecks. Intrepid Solutions Australia will provide these findings in a Helath Check report which customers can take away and develop a plan to address these issues, which may include configuring settings, updating software, or implementing new monitoring and management tools.
By completing a health check on a SolarWinds platform, customers can ensure that their monitoring and management system is functioning properly, identify and address any issues, and optimize their IT operations.
COMPREHENSIVE AUDIT
Unlike our Health Checks, a Comprehensive Audit is a paid engagement due to the effort it takes to produce the findings, recommednations and roadmap. Completing a detailed audit and provided presentation on a SolarWinds platform for a customer requires a thorough and comprehensive approach. The first step is to identify the scope of the audit and presentation, which should be tailored to the specific needs and objectives of the customer. This may include a review of all components of the SolarWinds platform, including servers, applications, and network devices, as well as a detailed analysis of performance metrics, security policies, and compliance with relevant regulations and standards.
Once the scope is defined, the audit and presentation process typically involves a detailed data collection and analysis phase. This will include a review of system logs, configuration settings, security policies, and compliance reports. The data collected should be analyzed and synthesized into a clear and concise report that outlines the strengths and weaknesses of the SolarWinds platform and provides actionable recommendations for improvement. The presentation should be tailored to the customer’s needs and objectives, highlighting key findings and recommendations and providing a clear roadmap for addressing any issues or areas of non-compliance. By completing an extremely detailed audit and presentation on a SolarWinds platform, customers can gain a deeper understanding of their monitoring and management system, identify areas for improvement, and optimize their IT operations to achieve their business objectives.
DEPLOYMENT, UPGRADES, & MIGRATIONS
Completing a SolarWinds deployment, upgrade or migration project for a customer involves a well-planned and systematic approach. The first step is to assess the customer’s current environment and identify their business requirements, goals and objectives. Once these are understood, a tailored solution can be recommended, with consideration given to the specific needs of the customer.
Once a SolarWinds solution has been identified and agreed upon, the next step is to plan the deployment, upgrade or migration project. This planning phase is critical to ensuring the project runs smoothly, with consideration given to factors such as timeline, budget, and system compatibility. The deployment, upgrade or migration project may involve testing or a pilot phase, which can be used to iron out any issues before rolling out the solution to the entire organization. Once the project is complete, training and support will be provided to ensure that the customer’s IT staff are able to effectively operate and manage the new SolarWinds platform. By completing a SolarWinds deployment, upgrade or migration project, the customer can benefit from optimized IT operations, enhanced security, and improved efficiency and productivity.
REMEDIATION & OPTIMISATION
Completing a SolarWinds remediation and optimization project for a customer involves identifying and resolving issues that are affecting the performance of their SolarWinds platform. The first step is to assess the current state of the platform and identify any areas that need improvement. This may include identifying misconfigurations, optimizing resource utilization, and ensuring that the platform is operating in compliance with relevant regulations and standards.
Once the assessment is complete, a remediation and optimization plan can be developed. This plan will outline the specific actions that need to be taken to improve the performance of the SolarWinds platform. The plan may include tasks such as tuning the platform to optimize performance, updating configurations to enhance security, and implementing new features to meet the customer’s changing needs. Once the remediation and optimization plan is complete, training and support will be provided to ensure that the customer’s IT staff are able to effectively operate and manage the new SolarWinds platform. By completing a SolarWinds remediation and optimization project, customers can benefit from a more efficient and effective monitoring and management system, helping them to achieve their business objectives.
PROOF OF CONCEPT
Completing a SolarWinds proof of concept (POC) project for a new customer involves demonstrating the value of the SolarWinds platform and its features to help the customer make an informed purchase decision. The first step is to understand the customer’s needs, requirements, and objectives. This information will guide the creation of a tailored POC that showcases the most relevant SolarWinds features and capabilities that address the customer’s specific challenges and goals.
Once the POC is agreed upon, it is important to establish clear success criteria, timelines, and milestones. During the POC, a trial version of the SolarWinds platform will be deployed in the customer’s environment, and the customer’s IT staff will have an opportunity to test and evaluate the platform’s features and functionalities. Throughout the POC, support and guidance will be provided to ensure the customer is able to make informed decisions about the platform’s suitability for their needs. By completing a SolarWinds POC project, customers can gain valuable insights into the capabilities and benefits of the platform, helping them make an informed purchasing decision that will deliver long-term value to their organization.